Experienced in troubleshooting, customer service, and warranty management across healthcare devices and sales environments.
Applied technical troubleshooting skills to resolve issues with medical devices and software.
Handled customer inquiries, resolved issues, and managed warranty processes to ensure satisfaction.
Prioritized and scheduled tasks efficiently to maintain service quality across roles.
Provided effective resolutions for customer issues and supported device troubleshooting.
Foundever
Offering troubleshooting services for blood sugar meters, Providing troubleshooting service for all devices including third-party apps and software, Managing warranty of products to ensure customer satisfaction
Accedo Technologies
Providing customer service in the sales department, Scheduling appointments, Offering resolutions for customer issues, Ensuring high-quality customer service to promote the brand
Bachelor
High School diploma
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Demonstrated basic leadership in managing customer expectations and team interactions.
