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J

Julieth

Customer Service Professional with diverse experience in client support and event logistics

Contacto

Bucaramanga, Santander Department, Colombia
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Handled customer inquiries and support via chat for a mobile app, ensuring user satisfaction.

Event LogisticsIntermediate

Coordinated event logistics at DIRECCION CULTURAL UIS, supporting smooth execution of activities.

Workshop FacilitationIntermediate

Led workshops for musical and physical activities, engaging participants and organizing sessions.

Content Creation & ProductionIntermediate

Produced corporate audiovisual content for RAMBAL S.A.S, contributing to branding and communication efforts.

Teamwork & CommunicationAdvanced

Applied strong communication skills and team collaboration across various roles to achieve objectives.

Educación

ACADEMIC HIGH SCHOOL DIPLOMA
ESCUELA NORMAL SUPERIOR OF PIEDECUESTA
Completed December 2013

Idiomas

SpanishNative
EnglishB1

Resumen

Customer service and event logistics professional with experience in client support, workshop facilitation, and audiovisual content creation, dedicated to delivering high-quality results across diverse roles.

Logros Clave

  • Provided multilingual customer support via chat for a mobile application at WEBHELP + CONCENTRIX
  • Facilitated music and physical activity workshops, enhancing participant engagement and experience
  • Managed logistics for public events, coordinating activities across multiple locations

Experiencia

CUSTOMER SERVICE AGENT

WEBHELP + CONCENTRIX
October 2022 - June 2024

Provide customer service for a mobile application via chat in English.

WAITRESS AND KITCHEN ASSISTANT

ÓRALE MANO
August 2022 - September 2022

Provide customer service, prepare dishes, serve as a waitress, and organize the establishment and its supplies.

TRAINER AND WORKSHOP FACILITATOR

DIRECCION CULTURAL UIS
March 2017 - December 2017

Workshop facilitator for musical and physical activities.

LOGISTICS

DIRECCION CULTURAL UIS
March 2017 - December 2017

Logistics for various activity and event locations open to the public.

PROVISION OF AUDIOVISUAL SERVICES

RAMBAL S.A.S
April 2021 - May 2021

Creation and production of corporate content.

Habilidades

Customer ServiceEvent LogisticsWorkshop FacilitationContent Creation & ProductionTeamwork & Communication
Publicado en CazVid - 3 jul 2025
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