Julián - Data Analyst with 5 years of experience in financial services

Utilized statistical techniques to interpret data and support decision-making processes.

Queryed and managed databases to extract relevant data for analysis.

Created complex spreadsheets and macros for data modeling and reporting.

Designed dashboards and visual reports to communicate insights effectively.

Check and cover daily loads volume (TMS/DAT/CRM), Filter and response emails, bids, calls (COLD AND HOT), Cargo van, 26, 53, dry van and reefer (Meeting customer requirements), Handling customer accounts (Escalations/feedback/Corrections), Handling dedicated carrier, Improve previous deals, Looking for new deals always focus on quality service and profit in both sides, Work on team and articulate to dispatch and track and trace department

Booking, sales, tracking, trace, problem resolutions, goal metrics

First contact point to students, Closing sales, CRM management

Track and trace loads among Mexico, USA and Canada, Direct any request, critical situation to the correct person to resolve it, Think out of the box in order to resolve critical situation