Experienced in facilitating bilingual communication in medical, emergency, and corporate settings. Skilled in team management, customer service, and multitasking with a proven track record of ensuring accurate information transfer and effective problem resolution.
Provided Spanish-to-English translation services in diverse settings including medical and emergency calls.
Managed daily team operations, problem-solving, and task delegation at Party City.
Ensured client satisfaction through accurate communication and effective problem resolution.
Handled multiple roles from translation to problem solving in fast-paced environments.
Applied sales techniques to engage clients and support communication needs.
Cyracom
Facilitated extensive conversations for U.S. companies, translating from Spanish to English., Navigated a variety of scenarios, ranging from medical appointments to emergency 911 calls.
Party City
Handled daily challenges., Submitted tickets., Placed orders., Managed a variety of problem-solving tasks.
TransPerfect
Assisted individuals in overcoming language barriers., Ensured that every message is translated accurately and verbatim for various global companies in the United States.
High School Diploma
Educational Center for High School
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