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Kaffir
Remote Tech Support Agents
Video currículum
Remote Tech Support Agents
Remote Tech Support Agents
Contacto
Managua, Managua Department, Nicaragua
Abierto a remoto
Disponible en CazVid
Competencias
Technical SupportAdvanced
Provided technical assistance and troubleshooting for clients on Surface and other tech platforms.
Customer ServiceAdvanced
Handled customer inquiries, explained solutions, and maintained a positive customer experience.
Multitasking & CommunicationAdvanced
Managed multiple tasks simultaneously while engaging effectively with customers.
Sales & CollectionsIntermediate
Experience in sales and collection processes, contributing to client financial negotiations.
Project Management & Real EstateBeginner
Participated in project management and real estate activities, demonstrating diverse industry exposure.
Resumen
Experienced support specialist skilled in technical troubleshooting, customer engagement, and multitasking within contact centers. Proven ability to adapt across diverse tech and service roles.
Logros Clave
- Served as Tier 2 Support Representative for Microsoft Surface, handling technical issues.
- Gained experience with multiple tech companies including ToastBOS, Square, and AWS, expanding technical proficiency.
- Built strong customer engagement skills through multitasking, problem-solving, and effective communication.
Habilidades
Technical SupportCustomer ServiceMultitasking & CommunicationSales & CollectionsProject Management & Real Estate
Publicado en CazVid - 3 jul 2025