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K

Kaitlin

Patient Safety Specialist with 5+ years in Healthcare

Contacto

Albuquerque, New Mexico, United States
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Competencias

Patient SafetyExpert

Ensured patient safety through observation, safety protocols, and communication with healthcare teams.

Medical Record ManagementAdvanced

Managed and verified patient medical records, ensured documentation accuracy and compliance.

Phlebotomy / Specimen ProcessingAdvanced

Performed venipunctures, specimen collection, processing, and lab testing adhering to standards.

Crisis ManagementIntermediate

Provided emotional support and calm responses during crisis situations involving patients.

Customer Service / Retail OperationsAdvanced

Managed customer inquiries, transactions, and inventory in retail environment at Heart Of The Lotus.

Educacion

GED
CNM
Completed 04/2009

Resumen

Experienced in patient safety, medical documentation, and laboratory specimen processing with strengths in crisis management and team collaboration.

Logros Clave

  • Supported medical teams at UNM Hospital through observation, documentation, and patient care assistance.
  • Gained proficiency in the EPIC system and specimen processing as a Clinical Laboratory Assistant II.
  • Led daily operations, inventory, and customer service as Assistant Manager at Heart Of The Lotus.

Experiencia

Patient Safety Aide

UNM Hospital
07/2023 - Current

Identify correct patients and accurate patient information., Conduct direct observation of patients at risk of self-injury, medical instability and substance detox complications., Collaborate with nursing and corrections staff to relay critical patient information effectively., Assist patients with...

Patient Safety Sitter

YesCare Corp
07/2022 - 07/2023

Refer to current position. Company change, contracted via the Metropolitan Detention Center.

Patient Safety Sitter

Corizon Health
02/2022 - 07/2022

Refer to current position. Company change, contracted via Metropolitan Detention Center.

Clinical Laboratory Assistant II/Phlebotomist

TriCore Reference Laboratory
01/2019 - 04/2021

Became proficient in the EPIC medical system., Processed specimens for a variety of clinical tests and analyses., Served patients by identifying the best method for retrieving blood samples and other specimens, prepared specimens for laboratory testing, and performed screening procedures., Verified...

Assistant Manager

Heart Of The Lotus
02/2012 - 02/2018

Coordinated daily operations to enhance customer service and satisfaction., Managed inventory levels to ensure optimal stock availability for customers., Facilitated team meetings to discuss goals, strategies, and operational updates., Managed customer service inquiries and complaints in a timely...

Habilidades

Patient SafetyMedical Record ManagementPhlebotomy / Specimen ProcessingCrisis ManagementCustomer Service / Retail Operations
Publicado en CazVid - 17 may 2026
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