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Kalea
Contacto
Competencias
Demonstrated experience with Resource coordination.
Demonstrated experience with Crisis intervention.
Demonstrated experience with Care planning support.
Demonstrated experience with Healthcare documentation.
Demonstrated experience with Medical terminology.
Educacion
Resumen
Professional profile
Experiencia
Social Services Assistant
Assist residents and families with identifying needs and connecting to appropriate community and healthcare resources.. Provide information and referrals related to food, housing, transportation, benefits, and other supportive services.. Support residents and families during difficult situations by listening to concerns, offering guidance, and helping connect them with appropriate resources.. Communicate resident needs, concerns, and changes with nursing staff, healthcare providers, families, and other members of the interdisciplinary team.. Assist with individualized care planning by gathering information, monitoring resident needs, and sharing relevant observations with the care team.. Maintain accurate and timely documentation of resident interactions, referrals, concerns, and service-related activities.. Help coordinate social and recreational activities that encourage resident participation, connection, and emotional well-being.. Advocate for residents by helping address concerns and supporting their access to needed services.
Certified Nursing Assistant
Provided compassionate, person-centered care while supporting residents with activities of daily living, personal hygiene, mobility, and comfort.. Monitored vital signs and promptly reported changes in residents’ conditions to licensed nursing staff.. Responded to call lights and addressed resident needs while promoting safety, dignity, and independence.. Worked closely with nurses and other healthcare professionals to support individualized resident care plans.. Documented care provided and resident information accurately in the medical record.. Offered emotional support and companionship to residents while helping create a respectful and welcoming environment.. Maintained clean and safe resident areas in accordance with infection-control and facility standards.
Certified Nursing Assistant
Assisted residents with bathing, grooming, dressing, eating, mobility, and other daily living activities.. Provided respectful care that supported resident comfort, dignity, safety, and independence.. Measured and recorded vital signs, including temperature, blood pressure, pulse, and oxygen saturation, and reported concerns to nursing staff.. Responded to call lights and assisted residents with repositioning, comfort needs, and safe use of equipment.. Observed residents for changes in physical condition, behavior, or overall well-being and communicated concerns promptly.. Maintained clean and sanitary resident rooms by changing linens, disinfecting surfaces, and following infection-prevention procedures.. Built supportive relationships with residents while providing consistent emotional support and companionship.
Server
Delivered attentive customer service in a fast-paced environment while managing multiple tables and competing priorities.. Took accurate food and beverage orders and used the point-of-sale system to process transactions and manage guest accounts.. Addressed customer questions and concerns professionally to support a positive dining experience.. Coordinated with kitchen staff and team members to maintain efficient service during high-volume shifts.. Built rapport with customers by providing friendly, responsive, and personalized service.
Customer Service Team Member
Provided prompt and personalized customer service while responding to customer needs and concerns.. Resolved complaints professionally and worked to identify timely, appropriate solutions.. Supported daily operations by restocking supplies and maintaining an organized, efficient work environment.. Followed food safety, sanitation, and workplace health standards.. Worked collaboratively with team members during busy shifts to maintain quality service.