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Kara

Healthcare Provider Services Representative

Contacto

Dallas, Texas, United States
Disponible en CazVid
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Competencias

Provider benefits inquiries

Demonstrated experience with Provider benefits inquiries.

Health insurance customer support

Demonstrated experience with Health insurance customer support.

HIPAA awareness and confidentiality

Demonstrated experience with HIPAA awareness and confidentiality.

Documentation and data entry

Demonstrated experience with Documentation and data entry.

Record management

Demonstrated experience with Record management.

Educación

Bachelor of Science, Healthcare Management
Colorado Technical University (Online)
2026
Associate of Science, Health Administration Services
Colorado Technical University (Online)
Completed 2026
Teacher Assistant Certification coursework
Dallas College
Completed 2024

Resumen

Healthcare Provider Services Representative open to new opportunities

Experiencia

Healthcare Provider Services Representative

Alorica
Jan 2026 - Present

Handle inbound provider inquiries regarding health insurance benefits and coverage information for GEHA-related services.. Navigate internal resources and document call information while following privacy and confidentiality procedures.. Communicate benefit details clearly and escalate questions requiring additional review according to established workflows.

Special Education Teacher Assistant

Dallas Independent School District
Aug 2024 - May 2026

Maintained confidential student records, attendance information, and routine documentation in accordance with district procedures.. Coordinated with educators, support teams, and families to address student needs and daily operations.. Provided individualized student support and adapted materials for diverse learning needs.

Inside Sales Representative

Jones Cleaning Academy
Feb 2022 - Jan 2024

Managed high-volume customer communications across phone, email, and digital channels; resolved questions and concerns.. Maintained accurate interaction records, scheduled consultations, and prepared progress reports.. Followed up with clients and supported retention in a performance-driven environment.

Hotel Room Attendant

Ace Hotel New Orleans
Jun 2021 - Dec 2022

Responded to guest requests, coordinated room assignments, and supported quality and safety standards.. Trained new staff on procedures and communicated maintenance concerns to management.

Habilidades

Provider benefits inquiriesHealth insurance customer supportHIPAA awareness and confidentialityDocumentation and data entryRecord management
Publicado en CazVid - 30 oct 2026
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