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Competencias
Experiencia demostrada en Meeting Coordination.
Experiencia demostrada en Document Management.
Experiencia demostrada en Customer Relationship Management.
Experiencia demostrada en Supplier Payment Processing.
Experiencia demostrada en Time Management.
Educacion
Experiencia
Export Executive (Operations Department)
Input shipping details into the system (sender, recipient, product description, weight and dimensions), Daily export order fulfillment and tracking, Daily shipment dispatch to the airport and tracking the truck until arrival.
Operations Supervisor (Operations Department)
Supervise export and import activities, guaranteeing on-time shipment, arrival and delivery and recording all shipment information in the system., Supervise and coordinate the couriers areas to pick up and deliver shipments.
Logistic Consultant (Sales Department)
Prepare and send shipments quotes for clients., Call customers to follow the service quality using CRM system.
Administrative assistant
Maintained organized filing systems for both electronic and paper documents, improving ease of access and retrieval., Managed office supply inventory and ordering, optimizing cost-efficiency and availability of resources., Coordinated and scheduled meetings and appointments for senior management, ensuring efficient use of time., Monitored imports and prepared export documents accurately and timely., Oversaw accounts receivable to ensure timely payments and manage cash flow., Prepared checks for supplier payments, ensuring accuracy and timely distribution., Processed travel and expense reports for staff, adhering to company policies.
Sales executive
Developed and maintained strong customer relationships to drive sales growth and customer retention., Conducted market research to identify business opportunities and potential client needs., Presented and demonstrated product features to clients, tailoring proposals to meet specific customer needs., Negotiated contract terms and conditions to maximize profitability and ensure customer satisfaction., Identified and engaged with new prospects to expand the customer base and achieve sales targets.
Virtual assistant manager
Work with Quickbooks system, (Creating invoices, and managing expenses, reconciling bank accounts, managing payroll, payment checks recording), Buy material for projects, Work with stack takeoff system, to prepare proposal., Provided high-level administrative support to senior management, including handling confidential information and correspondence., Coordinated and scheduled meetings for senior management, optimizing time management and resource allocation., Provided assistance with financial transaction monitoring, including invoice and check preparations., Executed travel arrangements and scheduling for the senior manager, ensuring optimal resource utilization.
Customer service person / Barista
Cashier, Take orders: Greets customers, take their drink or food order recommendations. Ensure accuracy when entering orders into the system., Handle payments: process customer payments through cash, credit/debit card, mobile payments and other methods., Use POS system (Operate a point of sale) to ring up orders and handle transactions efficiently., Customer service: Assist customers with any question about the menu, address complaints or issues, and ensure a positive customer experience., Maintain cleanliness: keep the cashier area clean, organized and stocked with necessary items., Prepare coffee drinks: brew coffee, make espresso based beverages (like lattes, cappuccinos and macchiatos) and prepare specialty drinks according to customer order., Grind and brew coffee: operate espresso machine, grinders and brewing equipment., Maintain beverage quality: Ensure drinks made to the shops standards, adjust based on customer preferences., Monitor stock and inventory: keep track of ingredients (coffee beans, milk, syrups, snacks, soft drinks, sandwiches, etc) and alert management when supplies are low.