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Karina
Customer Service and Multimedia Specialist with 5+ years in Community Support and Retail
Contacto
Competencias
Exceptional at addressing client needs, resolving issues, and ensuring positive experiences in retail and community settings.
Proficient in creating graphic content and managing multimedia tools like Adobe and Office suites.
Effective communicator skilled in engaging with diverse audiences and supporting community outreach.
Highly organized in managing tasks, platforms, and community engagement activities.
Educacion
Resumen
Karina combines over 5 years of experience in community outreach, customer service, and multimedia content creation. Skilled in managing platforms, creating engaging visuals, and delivering exceptional service. Dedicated, responsible, and proactive with a strong commitment to social impact and operational efficiency.
Logros Clave
- Created graphic materials and managed online beneficiary platform, increasing engagement and outreach.
- Recruited and supported beneficiaries, enhancing community participation in social programs.
- Handled customer transactions efficiently, ensuring high satisfaction and problem resolution at retail.
- Utilized multimedia skills to develop visual content, improving communication effectiveness.
Experiencia
Atención al asuario en kiosco
Creación de piezas gráficas. Llenado de plataforma para beneficiarios en la página web de la fundación. Reclutamiento de personas registrados en página web. Brindar apoyo a beneficiario en la creación de su hoja de vida
Cajera
Atención al cliente. Manejo de transacciones incluyendo cambios, retornos y ventas con diferentes métodos de pago. Gestión de problemas. Realización de algunas labores en el área administrativa. Manejo del equipo técnico de la sala