Facilitates communication and collaboration among clients, contractors, and team members.
Budget ManagementIntermedio
Monitors project budgets, controls costs, and reports financial statuses to ensure fiscal responsibility.
Educacion
Master
Universidad Mariano Gálvez de Guatemala
Completed Mar 2008
Licenciatura
Universidad Mariano Galvez de Guatemala
Completed Jun 2006
Chef D ́ Pattissiere/ Chef D ́ Cussine / Cocinero Profesional
Academia Culinaria de Guatemala
Completed Mar 2007
Trainer of Labor Productive Areas
INTECAP
Completed Dec 2016
Bilingual Secretary
Colegio San Patricio
Completed Oct 1995
Resumen
Experienced project manager specializing in construction and infrastructure sectors, with extensive expertise in managing large-scale projects and multidisciplinary teams.
Logros Clave
Led multiple large-scale infrastructure projects from initiation to completion, ensuring timely delivery within budget.
Streamlined project workflows and improved team collaboration, resulting in increased efficiency.
Managed multidisciplinary teams, coordinating efforts across engineering, procurement, and construction disciplines.
Experiencia
Customer Service Representative
Solvo Global
Jan 2025 - Present
Customer Service Representative
Alorica Guatemala
Oct 2024 - Dec 2024
Customer Service / Tech Support
In Touch
Jul 2023 - Sep 2024
Customer Service Representative
HCL Guatemala
Oct 2022 - Aug 2023
Customer Service Representative / Up Sales Agent
Nearsol Guatemala
Mar 2022 - Sep 2022
Sales and Retention Agent
ACT Guatemala
Sep 2020 - Feb 2022
Customer Service and Sales Representative
VXI Guatemala
Jul 2018 - Mar 2020
Customer Service Representative
Telus Guatemala
May 2016 - Oct 2017
Sales Representative
Allied Global Guatemala
Mar 2014 - Jul 2015
Customer Service Representative
Atento Guatemala
Jan 2013 - Feb 2014
Customer Service Representative
NCO Guatemala
Jul 2009 - Oct 2009
Quality Production Manager Assistant // Export Quality Assistant
Empresa Industrial Doble B / Denin Matrix
Mar 2007 - Jun 2009
Customer Service Coordinator
Intertek Guatemala Textile Laboratory
Jan 2006 - Dec 2006
Customer Service Coordinator
SGS de Guatemala Textile Laboratory
Mar 2003 - Dec 2005
Bilingual Dental Assistant / Translator Team Leader
Obras Sociales Manos de Amor Iglesia Bautista Shalom