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K

Karla

Customer Service & Management Professional with diverse industry experience

Contacto

Guatemala City, Guatemala, Guatemala
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Provided customer support across multiple organizations, resolving inquiries and enhancing customer satisfaction.

Management SupportIntermediate

Assisted in general management and operational tasks in various administrative roles.

LanguagesAdvanced

Proficient in English, French, and German, facilitating multilingual client communication.

Software SkillsIntermediate

Proficient in Windows OS and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Industry Specific ExperienceIntermediate

Gained exposure to airline reservation systems and public information access procedures.

Educacion

Relaciones Internacionales
Universidad San Carlos de Guatemala
Completed until today
Bilingual Secretary
Escuela Internacional de turismo Royalty
Completed 2000

Idiomas

SpanishNative
English90%
French30%
GermanCurrently studying

Resumen

Experienced in customer support and management support roles across several organizations, with proficiency in English, French, and German. Skilled in Microsoft Office and familiar with airline reservation processes. Adept at handling client inquiries and supporting operations in diverse...

Logros Clave

  • Served as Customer Service Representative at multiple companies, handling diverse client inquiries and issues.
  • Held assistant manager roles across various organizations, supporting operational and managerial functions.
  • Participated in supervised practice in airline reservations, gaining industry-specific customer service skills.

Experiencia

Customer Service Representative

VXI
FEBRUARY 2022 - CURRENTLY WORKING

Assistant Director

MINISTERIO DE GOBERNACION
AUGUST 2021 - JANUARY 2022

Customer Service Representative

VXI
JULY 2020 - AUGUST 2021

General Management Assistant

CENTRO DE ACTIVOS LA ZONA, S.A.
SEPTEMBER 2016 - JUNE 2020

Operations Management Assistant

FONDO SOCIAL DE SOLIDARIDAD
FEBRUARY 2015 - JUNE 2016

Customer Service Representative

XEROX
JUNE 2014 - FEBRUARY 2015

Unit Responsible for Public Inf. Access Wing

FONAPAZ EN LIQUIDACION
June 2013 - FEBRUARY 2014

Clerk II

DIGECAM
April 2012 - January 2013

Client Care Rep.

Transactel
July 2010 - December 2011

Management Non Agriculturist Area Secretary

ProRURAL
November 2008 - May 2,010

Habilidades

Customer ServiceManagement SupportLanguagesSoftware SkillsIndustry Specific Experience
Publicado en CazVid - 17 may 2026
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