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Karla
Customer Service & Receptionist with 8+ years in Hospitality and Support
Contacto
Competencias
Consistently handled customer inquiries and resolved issues across hospitality and service industries.
Experienced in managing reservations, scheduling, and coordinating tours or events in hotel and educational settings.
Performed account closing, petty cash handling, and billing support in hospitality and retail contexts.
Provided detailed support, information, and coordination for clients, students, and teams across different roles.
Proficient in Excel, Word, Access, and Canva for reports, documentation, and presentations.
Educación
Idiomas
Resumen
Experienced professional in hospitality, customer support, and administrative roles with a strong track record of managing accounts, reservations, and client relations.
Logros Clave
- Managed accounts closing, inventory, and reservations across multiple hotels.
- Successfully coordinated events, tours, and customer services in diverse roles.
- Provided comprehensive support in billing, troubleshooting, and account management.
Experiencia
Receptionist
Closing of accounts and shift., Inventory, Customer service, Shuttle coordination, Reservations
Receptionist
Closing of accounts and petty cash., Customer service, Event Coordination, Teamwork, Support in the Waiting Area, Reservations
Receptionist
Closing of accounts and shift., Inventory, Customer service, Reservations, Support in Cashier Restaurant.
Marketing Assistant
Check in exchange of products, Shopping, Petty cash for company supplies, Customer service, Supplier Attention
Sales Agent
Take Orders, Troubleshooting Support, Checking account status and invoices, Customer service, Resolution of cases, Sales, Support in training and floor support or supervision
Customer Service
Room Reservations, Provide information about the Hotels and their services, Offer an additional service., Provide amex card service.
Customer Service
Create recipe orders., Provide information about your account., Good Customer Service, Billing Information, Information about the medication., Provide all information about plan coverage and benefits.
Assistant
Receive and welcome students, Creation of online and in-person Reservations, Take payments on reservations, Schedule meetings and appointments, Tour coordination, Provide the best care., Coordination of classes with teachers, Prepare the monthly accounting report
Cx Service and Sales Agent
Resolve cx issues with the energy service, Meter read verification, Billing process, Vivint sales and Additional products., Provide good assistance, Payment arrangements or dpp, Coordination of service installation, Renewal of plans, Solving problems with the online page, Online support