Este perfil está escrito en inglés
Costumer service agent
Provided support and assistance to customers, ensuring satisfaction and issue resolution.
Assisted clients with technical issues related to products and services in a support role.
Facilitated communication between English and Spanish speakers in professional contexts.
Applied digital literacy skills gained via IC3 certification in day-to-day technical and customer service tasks.
Efficiently conveyed information in bilingual settings, ensuring clear understanding.
Bilingual customer service professional with 5 years of experience in technical support, interpretation, and customer service, holding IC3 certification and a B2 English level.