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Karolina
Customer Service Specialist with 5 years of experience in telecom and finance
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Competencias
Provided customer support and assistance across telecommunications and credit service sectors.
Handled sales processes and customer retention strategies in competitive environments.
Managed credit-related collections and maintained knowledge of credit scores and financial protocols.
Performed basic troubleshooting for technical issues in telecom and tech support settings.
Fluent in Spanish, with full command of the language in professional customer service contexts.
Resumen
Experienced customer service specialist with 5 years in telecom and financial sectors, proficient in Spanish and skilled in sales, retention, collections, and technical support.
Logros Clave
- Gained extensive experience working for credit companies and telecommunications firms
- Developed skills in sales, retention, collections, and basic technical troubleshooting
- Achieved full command of Spanish and worked in customer service roles within diverse industries