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Katalina
Customer Support Specialist with Diverse Service Experience
Contacto
Competencias
Delivered excellent customer service and technical support in a bilingual environment.
Managed accounts receivable processes and conducted credit investigations for financial entities.
Handled judicial collections and guided clients through different recovery scenarios.
Oversaw sales, purchasing, and inventory at a bakery, managing customer transactions and stock.
Provided academic support and tutoring across various subjects including English.
Educación
Idiomas
Resumen
Experienced in customer service, credit analysis, collections, and sales with a strong focus on service quality and compliance.
Logros Clave
- Provided comprehensive customer service and technical support in English at Stream Global Services
- Managed accounts receivable and conducted credit analysis under federal compliance at United Collection Bureau
- Handled judicial collections, credit investigation, and profile management in collections industry
Experiencia
Costumer Support Professional
Provide customer service, Sales, Technical support, Typing and switchboard service entirely in English.
In charge of accounts receivable, Credit analysis, Customer profile research, Working under pressure, Complying with federal laws
Judicial collections, Credit investigation, Customer service, Profile management, Managing different scenarios to guide clients
Classes, Tutoring, Academic support in all subjects including English
Administrator
In charge of sales, Purchasing, Customer service, Salary payments, Inventory management