Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Katiso
Customer Service & Sales Professional in Johannesburg
Contacto
Competencias
Expertise in engaging clients, resolving issues, and ensuring positive customer experiences across various sectors.
Proficient in evaluating financial information and recommending suitable loan products to clients.
Skilled in effective verbal and written communication, including radio presenting and public speaking.
Capable of analyzing retail and operational data to inform decision-making and improve profitability.
Educacion
Idiomas
Resumen
Dedicated professional with a strong background in customer care, sales, financial assessment, and logistics coordination. Adept at analyzing data, advising clients, and ensuring operational efficiency. Committed to delivering exceptional service and optimizing business outcomes.
Logros Clave
- Assessed and processed loan applications, ensuring accurate financial analysis to advise clients effectively.
- Coordinated delivery logistics, improving courier communication and parcel tracking accuracy.
- Analyzed retail store data to optimize inventory and maximize profit margins.
- Protected clients from unethical credit practices, enhancing financial safety and trust.
Experiencia
Loans & Sales Consultant
Assessing loan applications.. Obtaining information from loan applicants.. Analyzing applicant's financial status.. Reviewing loan agreements.. Advising borrowers on the best type of loan for their needs.. Evaluating financial credit and other records.. Acting as a liaison between potential borrowers and lending institutions.. Selling insurance to clients.
Courier Support Consultant
Connect courier drivers with clients telephonically to confirm delivery.. Also confirm with driver all parcels to be delivered for the day.. Capture all information of delivered parcels and those returned.. Assist clients that have queries and those who require info.
Store Analyst & Customer Care Agent
As a retail merchandising store analyst I helped maximize the profit potential for the retail store.. Help in improving the cash flow to increase profit margins by analyzing inventory risks and opportunities by implementing inventory allocation strategies.. Checking and monitoring the store through cameras from the head office.
Sales & Customer Care Representative
Protecting clients from unscrupulous credit providers who may have granted them expensive credit recklessly.. Protecting them from unethical debt collectors who overcharge in their collection practices.. Advising on the best possible deal, be it a home loan, vehicle finance or just a personal loan by comparing the total costs of credit.. Assisting clients with creating wills.. Determine whether they are adequately insured, where the motive is not to sell you another policy just to enhance commission but ensuring that the advise is in keeping with financial wellness objectives.. Selling different covers and insurance.