Dedicated and adaptable professional with over 4 years of experience in sales, customer service, and data management. Proven ability to build customer networks, support sales processes, and improve operational efficiency.
Experienced in supporting sales processes, referring qualified buyers, and fostering customer relationships.
Skilled in engaging customers, addressing their needs, and enhancing overall client experience.
Proficient in analyzing data discrepancies, preparing reports, and supporting decision-making.
Experienced in managing schedules, handling correspondence, and maintaining accurate records.
Selected Toyota & Other Dealerships
Referred qualified buyers and supported completion of vehicle sales deals (new & used).. Built and nurtured customer networks through community, digital and word‑of‑mouth outreach.. Provided feedback on buyer interest, marketing promotions and local demand trends to dealership teams.. Leveraged persuasive communication and follow‑ups to improve lead conversion and customer satisfaction.
Krugersdorp Town School (GCRA)
Screened learners, staff and visitors daily for symptoms and access compliance.. Monitored social distancing and sanitizing compliance across classrooms and entry points.. Captured and maintained health & attendance data to support provincial reporting requirements.
Midrand Primary School
Coordinated student admissions and loaded records into school systems.. Managed principal's diary, correspondence, meeting scheduling and document preparation.. Answered phones, triaged parent / staff queries and maintained visitor logs.. Prepared photocopies, learner profiles and ad‑hoc admin requests to support educators.
National N Diploma
National Senior Certificate
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Cinque Pty Ltd
Converted, uploaded and reconciled ageings & annexure data across client accounts.. Identified data discrepancies in debtor reports; escalated issues and supported resolution.. Prepared 300+ debtor status reports for insurer stakeholders highlighting exposure and overdue balances.. Ran common debtor and overdue analyses; designed graphs and summary presentations in Excel.. Supported claims workflow submissions and documentation requests.. Participated in monthly new system development testing and user feedback cycles.. Managed communal Outlook mailboxes; responded to inbound client queries and routed requests.
Western College for TVET
Scheduled meetings; handled correspondence, filing and document control.. Captured student data (absentees, marks) in Coltech; generated progress and registration reports.. Supported exams office operations including invigilation and printing control lists.. Operated high‑volume copy / binding equipment; managed stationery and bookshop stock.. Provided multi-line switchboard coverage and front‑office customer service.. Assisted with college registrations (Jan 2016 seasonal support).
Tropical Mushrooms Farm
Supported daily harvesting scheduling and labour coordination in an agricultural production environment.. Learned safe food handling and yield quality checks under supervision.
