Kelvin - Customer Service Specialist at Teleperformance

Skilled in addressing customer inquiries, resolving issues, and maintaining positive client relationships.

Effective in bilingual communication, ensuring clear and professional interactions with diverse clients.

Capable of managing multiple customer cases and responsibilities simultaneously.

Experience in hotel maintenance, cleaning, and general upkeep to ensure smooth operations.

Assisting customers and addressing any inquiries, concerns, or issues that they may raise., Monitoring call and mail histories to ensure that all customers have been assisted., Helping students to register in courses and some educational platforms.

Cleaning, maintenance, and other general work outside and inside the property to keep it presentable and running smoothly.

Studying recipes, setting up menus and preparing high-quality dishes., Responsible for the preparation of ingredients and stations used in the cooking process, as well as maintaining the kitchen and ensuring it is clean and sanitized.