Experienced in technical support, billing, and sales roles with a focus on delivering quality customer service across multiple organizations.
Provided support and resolved issues for customers in multiple support roles
Utilized technical expertise to troubleshoot and address customer technical problems
Engaged in sales activities, including product promotion and customer conversion
Handled billing inquiries along with support and technical assistance
Allied Global
Convergys
Centrix
Coral Bay Contact Center
Startek
Bachelor in Science & Letters
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