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K

Kenya

Coaching Specialist with 5+ years of experience in corporate training and quality assurance

Contacto

San Salvador, San Salvador Department, El Salvador
Disponible en CazVid
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Competencias

Calendar & Email ManagementAvanzado

Managed schedules and correspondence effectively using Google Workspace and Microsoft 365.

Client Communication & Customer ServiceIntermedio

Provided support and communicated effectively with clients and remote teams.

Project CoordinationIntermedio

Supported project execution and maintained organized records for training and quality assurance.

Data Entry & DocumentationIntermedio

Created and maintained reports, internal documentation, and performance databases.

Bilingual Communication (English-Spanish)Intermedio

Provided translation services and supported communication across language barriers.

Educacion

Advanced English and Computing Scholarship
Centro ¡Supérate! ADOC
Completed 2015
Languages Career
Universidad Don Bosco

Idiomas

Spanish
English
French

Resumen

Experienced professional specializing in training, quality assurance, and remote team support across LATAM, with a strong skill set in communication, project coordination, and documentation.

Logros Clave

  • Developed and delivered training materials supporting LATAM leadership teams.
  • Conducted quality audits and prepared reports for process improvements.
  • Facilitated communication and coordination between remote departments.

Experiencia

Coaching Specialist (Corporate Trainer)

Concentrix
Dec 2020 - Present

Provided administrative and project support to leadership teams across LATAM., Created and delivered training materials, internal documentation, and reports., Coordinated virtual meetings and communication between departments., Maintained organized records and performance databases.

Quality Analyst

Sykes El Salvador Limitada
Sep 2016 - Sep 2017

Conducted quality audits and prepared reports for process improvement., Communicated feedback to remote teams to ensure compliance and alignment., Collaborated with supervisors to support team performance and customer satisfaction.

Habilidades

Calendar & Email ManagementClient Communication & Customer ServiceProject CoordinationData Entry & DocumentationBilingual Communication (English-Spanish)
Publicado en CazVid - 17 may 2026
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