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Kerline
Customer Service Representative
Contacto
Competencias
Demonstrated experience with Customer Service.
Demonstrated experience with Call Center Operations.
Demonstrated experience with CRM.
Demonstrated experience with Sales Support.
Educacion
Idiomas
Resumen
Customer Service Representative open to new opportunities
Experiencia
Customer Service Representative
Managed high-volume inbound and outbound customer interactions while consistently maintaining quality standards.. Resolved account, billing, and service-related concerns with professionalism and empathy.. Accurately documented customer interactions using company systems while following compliance procedures.. Built positive customer relationships through active listening, clear communication, and efficient problem resolution.
Student Success Coach
Provided one-on-one and small-group support to improve student attendance, engagement, and academic performance.. Collaborated with teachers to support classroom instruction, behavior management, and learning activities.. Maintained detailed documentation and communicated student progress with school staff.
BDC Representative / Internet Sales
Responded to internet leads, scheduled appointments, and managed inbound customer inquiries.. Built rapport with prospective customers, increasing engagement and dealership traffic.. Earned expanded Auto Alert responsibilities through strong communication and performance.
Sales Associate / Photographer
Delivered exceptional guest service in a fast-paced environment while processing transactions accurately.. Promoted products and created positive customer experiences that encouraged repeat business.