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K

Kevin

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Contacto

Alajuela,Alajuela Province,Costa Rica
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Competencias

Test Case Creation and ManagementIntermediate

Demonstrated experience with Test Case Creation and Management.

Knowledge on various Testing Methods (Manual)Intermediate

Demonstrated experience with Knowledge on various Testing Methods (Manual).

Attention to DetailIntermediate

Demonstrated experience with Attention to Detail.

Agile, Scrum, Kanban experienceIntermediate

Demonstrated experience with Agile, Scrum, Kanban experience.

Experience with platforms such as Jira, Test Rail, Zephyr, AWS, PostmanIntermediate

Demonstrated experience with Experience with platforms such as Jira, Test Rail, Zephyr, AWS, Postman.

Educacion

Bachelor’s Degree
Academia de Tecnología Moderna

Idiomas

enNative

Experiencia

Fraud Agent|Mentor and Backup Trainer

Sykes
2014 - 2020

Worked in different projects implementing new business tactics, hand to hand with the Client and Management teams, Mentored and Trained agents with great outcome of exceptional trainees in different business areas, Developed great People and Management skills

Launch Operations

Smash
2020 - 2022

Brought support in the Launch of SMASH in Costa Rica, working with the Founder to establish the Company, Worked directly with the Company’s first Clients and Devs, having monthly meetings with updates, onboardings, App demos..., Provided QA on multiple successful projects and support as Lead on launching projects

Web Development QA (Freelancer)

HeyDayNow/Altro/Life Engineering (Projects)
2022 - Actual Date

Processed Test Cases to Cover the totality of the App covering UX/UI, Databases, Calculations, Periodically ran Regression, Functional, Smoke and Unit testing providing reports on Daily basis, Provided Demos and Guidance to Devs about the app basics, known issues and functionalities

Habilidades

Test Case Creation and ManagementKnowledge on various Testing Methods (Manual)Attention to DetailAgile, Scrum, Kanban experienceExperience with platforms such as Jira, Test Rail, Zephyr, AWS, Postman
Publicado en CazVid - 17 may 2026
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