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Bilingual customer service (Spanish/English)
Demonstrated experience with Basic technical support.
Demonstrated experience with CRM and ticketing systems management.
Demonstrated experience with Effective communication.
Demonstrated experience with Teamwork.
Demonstrated experience with Troubleshooting.
Bilingual customer service (Spanish/English) via email and chat., Basic technical support on digital platforms., Management of administrative processes and back office., Management of CRM, databases and internal platforms.