Dedicated professional with over 3 years of experience in customer service, insurance claim evaluation, travel sales, and legal client intake, proficient in communication, problem-solving, and multitasking.
Provided customer support through communication, problem-solving, and multitasking across various roles.
Engaged effectively with clients, colleagues, and stakeholders, including translation tasks.
Resolved customer questions, processed claims, and handled legal client intake efficiently.
Managed multiple responsibilities such as customer inquiries, legal documentation, and bookings.
HRMD Colombia
Assisted customers by addressing inquiries, resolving issues, and ensuring a positive experience with products and services.
Lean Solutions Group
Evaluates and processes insurance claims by investigating the circumstances, assessing damages to ensure fair settlements.
Travelpass Group
Successfully closed sales and booked hotels worldwide, providing excellent customer service and tailored travel solutions to meet client needs.
Academic Bachelor
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Utilized technical skills in customer support, technical assistance, and documentation processes.
