Dedicated professional with over 5 years in customer support, inventory analysis, and client communication across healthcare, retail, and e-commerce. Skilled in managing inquiries, resolving disputes, and optimizing inventory processes for online stores.
Handled inquiries, disputes, and account security for clients in healthcare and e-commerce sectors.
Analyzed and selected products for online stores, communicated with store owners, and generated sales reports.
Maintained effective communication with clients, store owners, and internal teams to ensure operational clarity.
Utilized basic functionalities of Office tools for report generation, documentation, and correspondence.
EXL
To provide customer service to a recognized medical service provider company located in the whole American territory., Handle billing claims, billing and disputes inquiries, general physician and specialist appointments.
Automation empire S.A.S
Find, analyze and select products to be added to amazon virtual store inventories., Reach customers to provide basic customer service and to communicate with stores’ owners and the main campaign’s client in order to provide accurate reports about sells, earnings, and all the indicators related to...
Transcom S.A
Provide customer service to clothes reselling app in Europe., Handle members' questions related to the security of their accounts, payments and refunds, change information in the accounts, handling basic security incidents and providing information about packages and purchases made in the...
High School degree
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