Keyla - Project Manager with 8 years of experience in technology projects

Oversees project planning, execution, and delivery to meet strategic objectives.

Manages and motivates teams to achieve project goals effectively.

Applies Agile principles for iterative development and enhanced team collaboration.

Facilitates clear communication between stakeholders, clients, and team members.

Managing Training Class for New Hires, providing the Vizio Campaign information, sharing acknowledge, tools, heading a schedule for the trainees

Effective communication, problem solving, teamwork, Backoffice, monitoring calls for more than 6 months, feedback to the agents under my charge, leadership and strategy development

Effective communication, problem solving, teamwork

Processes for receiving payments and withdrawals from bank accounts, tax payments, Reception of remittances and organization in vault, Effective communication, teamwork, problem solving, Document organization, File processes