Experienced professional adept at coordinating shipments, planning routes, and delivering excellent customer support. Skilled in managing logistics tasks and resolving delivery issues efficiently, contributing to smooth supply chain operations.
Organized and managed shipment schedules, communicated with clients and carriers, and resolved issues promptly.
Designed daily truck routes to optimize delivery times and reduce operational costs.
Handled customer inquiries via phone and email, provided clear answers, and resolved concerns effectively.
Processed and tracked customer orders, ensuring accuracy and timely delivery.
Resolved delivery and documentation issues quickly to maintain operational efficiency.
LG Freight Services
Coordinate shipments with clients and carriers via call, E-mail and text, Handle documents, and resolve any delivery issues fast, Plan daily truck routes, assign drivers, and track loads to ensure on‐time pickups and deliveries
Allied Global
Handled customer questions via phone and offering clear answers and quick solutions, Resolved order and delivery issues, followed up until the customer was satisfied
Highschool diploma
English Diploma
Business Administration
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