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Khalid
Customer Service Representative
Contacto
Competencias
Demonstrated experience with Customer Service & Client Relations.
Demonstrated experience with Administrative Support & Scheduling.
Demonstrated experience with Transaction Processing & Accuracy.
Demonstrated experience with Confidential Information Handling.
Demonstrated experience with Policy & Procedure Compliance.
Educación
Resumen
Customer Service Representative open to new opportunities
Experiencia
Customer Service Representative
Processed high volumes of daily client transactions while maintaining accuracy and compliance. Verified client identity and documentation in accordance with regulatory and privacy standards. Resolved sensitive client inquiries professionally while ensuring confidentiality. Supported efficient patient flow and scheduling in a fast-paced environment
Receptionist
Managed appointment scheduling, phone inquiries, and front-desk operations. Handled confidential personal and medical information in compliance with privacy policies. Provided professional first-point-of-contact service to clients and visitors. Resolved customer issues efficiently while maintaining professionalism
Supervisor
Supervised daily front-desk operations in a customer-focused environment. Assisted customers with memberships, billing inquiries, and account support. Trained staff on customer service standards, procedures, and policies. Handled customer concerns and supported resolution to maintain satisfaction
Manager
Oversaw daily operations including staff supervision, inventory control, and scheduling. Handled cash-related procedures and ensured accuracy and accountability. Ensured compliance with company policies, safety standards, and service expectations. Trained and supported employees to maintain consistent service quality