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Kinberlyn
Project Manager with 8 years of experience in technology and software development
Contacto
Competencias
Managed project lifecycles, stakeholder communications, and resource allocation.
Applied Agile practices to improve team collaboration and project adaptability.
Oversaw phases from requirements gathering to deployment in software projects.
Led and mentored multidisciplinary teams to achieve project goals.
Identified potential project risks and implemented mitigation plans.
Educacion
Resumen
Experienced project manager specialized in delivering technology and software projects. Skilled in Agile methodologies, team leadership, and project lifecycle management.
Logros Clave
- Led cross-functional teams to successfully deliver multiple projects on time and within budget.
- Streamlined project workflows resulting in a 20% increase in operational efficiency.
- Implemented risk management strategies that minimized project delays and scope creep.
Experiencia
English Teacher
Teaching English, Support of administrative tasks
Administrative coordinator
Observing teachers' classes, Leadership, Students service, Platforms' support, International exams supervision
Customer service representative
Customer service support via email for a payment processor in US, MX, SPA, CAN
English Teacher
Teaching English, Support of administrative tasks
English Teacher
Teaching English to teachers from other fields as part of the internship project during 1 year
Customer service representative
US and CANADA customer service support for a rideshare company through chat and email
Customer service representative
Customer service support in inbound calls for internet and phone services in USA