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King

Social Worker

Contacto

Accra, Greater Accra, Ghana
Disponible en CazVid
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Competencias

Customer Service

Demonstrated experience with Customer Service.

Problem Solving

Demonstrated experience with Problem Solving.

Team work

Demonstrated experience with Team work.

Computer literacy

Demonstrated experience with Computer literacy.

Adaptability

Demonstrated experience with Adaptability.

Educación

Community Based Rehabilitation
University of Education, Winneba
Social Work
School of Social Work, Osu Accra
Waec
Ghana National College

Resumen

Social Worker open to new opportunities

Experiencia

Social Worker

National Service Scheme

Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.. Conducted thorough assessments of clients situations, identifying issues, goals, and necessary interventions.. Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.

Registration Officer

National Identification Authority

Successfully Registering new applicants into the national Identification system. Enhanced data accuracy by meticulously reviewing and verifying submitted documents during the registration process.. Streamlined registration processes by implementing efficient digital systems and reducing paperwork.

Administrative Assistant

LifeCare Givers

Successfully placing caregivers into clients Home. Developed or implemented new procedures or systems. Contributed to good customer service. Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.. Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.

Customer service Representative

Ison Bpo Ghana Ltd

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.. Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.. Responded to customer requests for products, services, and company information.. Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.. Developed strong product knowledge to provide informed recommendations based on individual customer needs.. Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Administrative Officer

Ministry of Defence Ghana
Present

Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.. Updated reports, managed accounts, and generated reports for company database.. Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.

Customer service Representative

Fair trade Outsourcing
Present

Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.. Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.. Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.. Responded to customer requests for products, services, and company information.. Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.. Developed strong product knowledge to provide informed recommendations based on individual customer needs.. Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.

Habilidades

Customer ServiceProblem SolvingTeam workComputer literacyAdaptability
Publicado en CazVid - 19 oct 2026
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