Koret - Customer Service Supervisor with 12 years experience in call centers

Managua, Managua, NicaraguaRemotoen

Over 12 years of experience in customer service industry, demonstrating role stability and expertise

Held positions including Team Lead Supervisor and Risk Analyst, showcasing leadership and analytical skills

Publicado en CazVidVideo entrevista disponibleAbierto a remoto

Resumen

Experienced call center supervisor and risk analyst with over 12 years in customer service, legal, and healthcare environments.

Experience as a Medical Record Coordinator at a Law Firm, diversifying industry knowledge

Customer ServiceAdvanced

Managed customer interactions, ensuring quality service and client satisfaction

Team LeadershipIntermediate

Supervised call center teams to meet operational goals and improve performance

Risk AnalysisIntermediate

Analyzed customer data and call metrics to identify risks and improve service quality

Medical Records CoordinationBeginner

Managed medical record documentation processes within a legal environment

Descubre otros profesionales con experiencia similar