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Korir
IT Support Specialist
Contacto
Competencias
Demonstrated experience with Problem Solving.
Demonstrated experience with Attention to detail and accuracy.
Demonstrated experience with Adaptability and Continuous Learning.
Demonstrated experience with Time management and attention to detail.
Demonstrated experience with Communication & Teamwork.
Educación
Resumen
IT Support Specialist open to new opportunities
Experiencia
IT Support Specialist
Providing technical support for hardware, software, network, and system-related incidents, such as password resets, slow computers, and network dropouts.. Troubleshooting hardware, software, connectivity, and user access issues and resolving sluggish performance within service timelines.. Administer user accounts, access permissions and endpoint policies to support secure and controlled access.. Perform network diagnostics, hardware and software maintenance, data backup and basic disaster recovery activities.. Support the digitization of records and administrative workflows.. Maintain organized digital and physical records using structured information-management practices.. Support cloud-related activities and system administration involving Microsoft Azure and AWS.
Freelance Graphic Designer
Created logos, social media graphics, marketing materials, digital assets and brand identity designs for clients.. Translated client requirements and creative concepts into professional visual designs.. Managed multiple client projects while meeting deadlines and incorporating feedback.. Used Adobe Creative Suite, Canva and Figma for design and digital content creation.
Clerical officer
Generated monthly water bills, tracked payments and maintained customer accounts using billing software.. Entered, updated and verified customer, billing and water-consumption information in company databases.. Provided first-level technical support for computers, printers and office software.. Maintained accurate digital records and supported data-management activities.. Prepared official correspondence, customer notices, internal memoranda and other business documents using Microsoft Office.