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Kristofer

Customer Support and Sales professional with diverse experience in service and finance

Video resume

Kristopher Mendoza
Asistente Virtual

Contacto

Managua, Managua Department, Nicaragua
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Provided customer support, managed client relations, and handled inquiries across multiple roles.

Sales & MarketingIntermediate

Executed outbound calls, sales activities, and marketing plans for various companies.

Team LeadershipIntermediate

Led campaign teams at Lionsgate Capital, coordinating outreach and monitoring performance.

Communication SkillsAdvanced

Utilized strong verbal and written communication skills in customer interactions and reporting.

Bilingual ProficiencyExpert

Fluent in Spanish and English, enabling effective communication in diverse contexts.

Educacion

Bachelor of Science and Letters
Colegio Bautista

Resumen

Experienced in customer support, sales, and campaign management across the service and finance sectors, with a marketing background and leadership skills.

Logros Clave

  • Managed customer service and inventory control at Pharaoh’s Casino
  • Achieved and monitored sales goals for Xerox, developing skills in marketing and client management
  • Led auto warranty and cash advance campaigns as Team Leader at Lionsgate Capital, coordinating outreach efforts

Experiencia

Customer Support

Pharaoh’s Casino
July 2010 - January 2011

Providing customer service, Control of product inventory

Sales Associate

Claro Nicaragua
February 2011 - September 2011

Outbound calling, Providing customer service, Monitoring goal achievement

Customer Service / Sales Agent

Medrano Express
May 2012 - April 2013

Air ticket and remittance service to the United States and Central America, Sales of web pages & hosting

Customer Service / Sales Agent

Xerox
August 2013 - July 2017

Fulfillment and follow-up of monthly goals, Plans of marketing, Work order management, Visits and meetings with corporate clients, Prepare reports and monitoring of sales, quotes, invoices, purchase orders and telemarketing

Appointment Setter

Archer Media Group

Transfer Agent / Team Leader

Lionsgate Capital

Auto Warranty campaigns: contact car owners to offer them an extended warranty for their vehicle, MCA, Cash advance: contact different business owners to offer working capital financing for their business

Real Estate Campaign

Skyline Home Offer
August 2022 - February 2023

Contact Home owners looking to buy properties in the area, Confirm information about the condition of the property

Virtual Assistant

F5 MORTGAGE
March 2023 - January 2024

Calls about loans and financing or refinancing on mortgages, Transfers for loan officers and brokers, Options for customers interested in buying a house or refinancing

Appointment Setter

A & I CONSTRUCTION
March 2024 - November 2024

Appointment setter for home improvement specializing in various construction and remodeling services, Helping homeowners and commercial property

Appointment Setting

Aflac
October 2020 - October 2021

Real Estate appointment setting

Viktory Capital

Real Estate appointment setting

Archimedes Real Estate Group

Marketing and Publicity

Universidad de Las Americas - ULAM
October 2021 - March 2022

Habilidades

Customer ServiceSales & MarketingTeam LeadershipCommunication SkillsBilingual Proficiency
Publicado en CazVid - 3 jul 2025
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