Dedicated office administrator with over a decade of experience managing office operations, supervising staff, and supporting legal case processes. Skilled in customer service, data entry, and compliance across diverse settings.
Directed daily office operations ensuring efficiency and compliance across multiple roles.
Addressed customer concerns, managed returns and exchanges, and served as a liaison between clients and management.
Performed detailed data entry and organized case files for legal and administrative purposes using specified systems.
Supervised employees during shifts, assigned duties, and ensured operational standards at retail and office settings.
Madison Invalid Coach
Managing the entire office, Dispatching, Payroll, Scheduling, Home management, Billing, Preparing school transportation bids and delivering them, Ordering supplies, Office maintenance, Enforcing employee federal compliance, Annual certifications among many other responsibilities
Family Dollar
Responsible for closing the store every night, Supervising each employee throughout the night shift, Assigning duties as needed, Assisting in creating and following up with the weekly schedule, Serving as a point of contact between customers, employees and the store manager, Calculating inventory...
DMCK Law Group
Responsible for all incoming calls to the office, Forwarding calls to the correct attorney through our in-office phone system, Maintaining cleanliness and restocking paper, ink, toner, etc. as needed, Filing various types of paperwork for our Worker's compensation attorney's, Data...
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Maintained case details, filed legal paperwork, and managed communications in a workers' compensation legal office.