Experiencia demostrada en Managing people.
Experiencia demostrada en Microsoft Office (Outlook, Excel, Power point, Word, etc).
Experiencia demostrada en Google Workspace (Gmail, Forms, Classroom, Calendar, Meet, Vault, Drive, etc).
Experiencia demostrada en Knowledge on SAP.
Agency VA
CEO calendar management, Support with enrolling clients in their health, home, auto, and business insurance policies, Handling client calls, emails, and messages, Prospecting and managing the client database, Interpretation for Spanish-only speaking clients, Case follow-up, Development of special projects
SKYCOM - All Care
Management of Liaison Representative's agenda about Physical and Speech therapies, Verification of patient's medical records and follow-ups with providers, Negotiations with medical tenders, Organize meetings, travels and accommodations, Creation of reports, presentations and advertisement material
SKYCOM - Ortho Fi
Verification of Claim status and follow-ups for Orthodontic treatments to collect payments from the Insurances, Complete processes with the Providers (Clinics)
COGNIZANT - One Call Care Management
Bachelor’s degree
High School Diploma
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Assistance to Doctors, patients and clinics with authorization process of claims received from insurance companies for workers compensations, Patient ́s and provider ́s follow-ups, Setting goals for performance and deadlines, Delegating tasks, Monitoring employee productivity, Providing feedback and coachings, Sharing company’s updates and KPIs reports with clients, Assisting in hiring activities, Medical leaves and employee payments follow-ups
