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L.A.
Customer Service Specialist with 10+ years of industry experience
Video currículum
Luis A.M.
Qualified and experienced in Customer Service/CallCenter environments, leveraged quality/customer service focus to achieve positive impact in business performance, strong team work and ladership skill. Provencapacity totroubleshootissuestoresolveissuesquickly. Work Experience, Profit Calls Group S.A. . Sales Lead Generation Agent. [contact hidden]). Multi-channel sales and lead generation. To provide sales and marketing support in building a pipeline of leads to meet business needs.
Contacto
San José, San José, Costa Rica
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceExpert
Applied communication skills and problem-solving abilities to resolve customer issues quickly and effectively.
Sales and Lead GenerationIntermediate
Supported building sales pipelines through multi-channel strategies at Profit Calls Group S.A.
Teamwork and LeadershipIntermediate
Demonstrated strong team collaboration and leadership capabilities in customer service environments.
TroubleshootingAdvanced
Troubleshot issues to resolve customer concerns efficiently, enhancing overall service quality.
Resumen
Experienced in customer service and sales support, with proven ability to improve business interactions and build strong customer relationships.
Logros Clave
- Leveraged quality/customer service focus to positively impact business performance
- Gained experience in multi-channel sales and lead generation at Profit Calls Group S.A.
- Developed strong teamwork and leadership skills across roles
Habilidades
Customer ServiceSales and Lead GenerationTeamwork and LeadershipTroubleshooting
Publicado en CazVid - 3 jul 2025