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Laura
Customer Service & Travel Specialist with diverse experience in airline and retail sectors
Contacto
Competencias
Skilled in providing exceptional service, resolving conflicts, and ensuring customer satisfaction across various industries.
Effective communicator with experience in virtual and face-to-face interactions, enhancing team collaboration.
Proven ability to upsell services and manage reservations, contributing to revenue growth.
Accurate management of cash, billing, and financial transactions in retail and banking environments.
Educacion
Idiomas
Resumen
Dedicated professional with extensive experience in customer service, sales, and financial transactions across airline, retail, and banking sectors. Skilled in communication, teamwork, and conflict resolution, committed to delivering exceptional service and operational efficiency.
Logros Clave
- Consistently met and exceeded sales goals through effective customer engagement and service
- Managed reservations and handled customer inquiries efficiently, improving satisfaction levels
- Streamlined cash handling and billing processes, ensuring accuracy and accountability
- Provided exceptional in-flight service, enhancing passenger experience and safety
- Organized product displays and managed inventory to boost retail sales
Experiencia
Auxiliar de vuelo (Tripulante de cabina de pasajeros)
Atención al cliente presencial y virtual. Venta de servicios turísticos. Manejo de reservas. Cumplimiento de metas comerciales
Manejo de caja y facturación. Atención al cliente. Organización de productos
Atención al cliente. Manejo de dinero. Apoyo en ventas
Transacciones financieras. Servicio al cliente. Manejo de efectivo