Experienced in legal documentation, client intake, and customer support with a focus on efficiency and empathy.
Delivered empathetic and effective support to clients across various industries.
Gathered client information, kept clients informed, and coordinated with legal teams.
Entered legal documents and maintained case records at the Attorney General's Office.
Supported billing, remittance approval, and operational tasks in financial services.
Attorney General's Office of the Republic of El Salvador
Data entry of legal documents for expertise in cases on money laundering and assets, Creation of an agenda for prosecutors, Administrative tasks
Ría Money Transfer
Technical assistance in billing shipments of money transfers, Approval of remittances, Assistance with the use of FAX machine, Assistance to suppliers
GAP line company
Customer service, Online order tracking and refund processes for customers, Assistance placing orders by the phone for the clients, Providing empathy and willingness to solve doubts for customers about the products of the brand
Morgan & Morgan, The Office Gurus
Gather relevant information from potential clients to assess their needs, Offer tailored resources based on consultation outcomes, Keeping clients informed about case progress, Connecting clients with attorneys and paralegals for streamlined communication
Technical Degree
Graduate
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