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Laura
Project Manager with 5 years of experience in technology sector
Contacto
Competencias
Utilized project management methodologies to plan, execute, and oversee technology projects.
Led and coordinated multidisciplinary teams to achieve project goals and improve collaboration.
Created comprehensive technical documentation to support project implementation and user training.
Acted as primary contact for clients, ensuring clear communication and understanding of project scope.
Educacion
Resumen
Experienced in leading technology projects, managing cross-functional teams, and streamlining workflows to enhance project delivery.
Logros Clave
- Led the successful deployment of a cloud-based CRM system across multiple departments.
- Managed a cross-functional team of 10 to deliver projects on time and within budget.
- Streamlined project workflows, reducing delivery time by 15% over six months.
Experiencia
Sales Coordinator
Customer service and decision-making in English., Supported sales reps and executives., Managed Hubspot CRM and created templates to improve sales processes.
Agent & SME
Customer service in English., Escalations, coaching, and operational improvement strategies.
Secondary Distribution Intern
National inventory control and dashboard creation., Developed decision-making templates., Optimized last-mile logistics processes.