Profesional con experiencia en gestión editorial y comunicación estratégica, enfocada en el compromiso social y análisis de datos.
Experiencia en asegurar la precisión y seguridad de los datos en sistemas complejos.
Desarrollo e implementación de estrategias efectivas de comunicación en plataformas digitales.
Capacidad para analizar grandes volúmenes de datos y extraer insights significativos.
Habilidad en creación de contenido visual atractivo utilizando herramientas de diseño.
WORLD STUDENT CHRISTIAN FEDERATION – EUROPE
Lead the editorial direction of Mozaik journal, ensuring thematic coherence and alignment with organizational values Coordinate contributors, editorial board members, and creative roles including Illustrator and Art Editor Manage the full editorial process from content solicitation to publication Maintain communication with the European Regional Committee and represent the journal at events
COOPERATIVE BAPTIST FELLOWSHIP
Develop and implement communications strategies, with a focus on social media engagement Research, interview, and write articles highlighting the work of congregations and ministries Analyze content performance and contribute to audience engagement strategies Strengthen organizational storytelling across digital platforms
COOPERATIVE BAPTIST FELLOWSHIP
Managed database systems ensuring data accuracy, integrity, and security Performed data entry, cleaning, and validation processes Created and implemented surveys using SurveyMonkey with advanced logic and structured data collection Managed document uploads and records in Salesforce, including legal and financial documentation Collaborated with cross-functional teams to improve data workflows Organized digital assets using Canva and other design tools
MARKETING & SALES TECHNICIAN
INTERNATIONAL BUSINESS AND FINANCE PROFESSIONAL
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Experiencia en gestión de relaciones con clientes y resolución de problemas eficientemente.
WORLD COMMUNION OF REFORMED CHURCHES WCRC
Supported programmatic work in theology, justice, advocacy, and ecumenical engagement Assisted in planning and execution of international consultations and events Managed and updated website content using WordPress Maintained and updated membership database using CiviCRM Supported financial processes including reimbursements and audit preparation Coordinated logistics including meeting materials, communications, and guest support
SALVATECH
Entered and maintained logistics data in internal systems Reviewed and validated large datasets to ensure accuracy Processed and organized client documentation Transferred and structured data across Excel and logistics platforms Performed regular database updates and backups
VALUTICO
Managed client relationships and served as primary point of contact Supported onboarding and training processes for new clients Analyzed customer feedback (NPS, CSAT) to identify improvement areas Collaborated with product and sales teams to address customer needs Prepared reports and materials for client meetings Supported development of case studies and customer success documentation
SUTHERLAND GLOBAL SERVICES
Provided customer support through phone, chat, and email channels Resolved customer issues and escalations efficiently Delivered accurate product and service information Maintained high-quality customer experience in a fast-paced environment
SUTHERLAND GLOBAL SERVICES
Performed data entry, document processing, and record maintenance Conducted compliance checks (KYC/AML) and supported fraud prevention processes Managed financial documentation including invoices and transaction records Collaborated with cross-functional teams to ensure operational efficiency
CSS CONSUMER SALES SOLUTIONS
Generated leads and conducted outbound sales activities Presented and sold products to customers based on their needs Negotiated terms and closed sales agreements Maintained CRM records and tracked sales performance Built and maintained customer relationships
