Experienced in developing and executing digital marketing campaigns within healthcare and technology sectors.
Designed and implemented digital marketing initiatives to increase brand visibility and engagement.
Created content, scheduled posts, and monitored analytics across multiple social media platforms.
Optimized website content and managed paid search campaigns to improve online presence.
Collaborated with different teams to plan, execute, and track marketing projects effectively.
TATA CONSULTANCY SERVICE
Overseeing and managing the team ensuring that every member works to their fullest potential and delivers their assigned task not only about the project but covering TCS courses, competencies and certifications.
Alorica
Managing incoming chats and customer service inquiries., Identifying customer needs to achieve satisfaction.
Herbalife nutrition
Collaborate with various support departments (with manager assistance) to implement customer expectations & requirements., Support the program process by providing necessary customer information to ensure the success of a program.
NEWALLIANCE BROKER INSURANCE
Assisting insured and drivers to get the benefits according to their insurance and supporting them in case of any claim or device troubleshooting (IT support).
Industrial engineering and administration
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Developed compelling content for various digital channels, aligning with brand messaging.
Teleperformance
Support for basic customer issues such as solving usage problems and fulfilling service desk requests that need IT involvement.
