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Laura
Voice Assistant with Customer Service and Process Improvement expertise
Contacto
Competencias
Delivered support to diverse clients, focusing on effective problem resolution and passenger assistance.
Contributed to optimizing internal processes and creating procedures for handling typical issues.
Communicated effectively with passengers and team members to ensure smooth operations.
Collaborated with colleagues and supported team efforts in a back office environment.
Educación
Idiomas
Resumen
Professionally dedicated voice assistant experienced in customer support, procedural enhancement, and passenger assistance within the travel industry.
Logros Clave
- Enhanced internal procedures at Almacontact to streamline operations
- Developed and communicated problem-solving methods for reservations and travel issues
- Provided dedicated assistance to commercial and celebrity passengers
Experiencia
VOICE ASSISTANT, BACK OFFICE AND CHAT ASSISTANT
Improving internal procedures, Providing procedures and methods for solving problems related to reservations and travel, Assisting commercial and celebrity passengers