Lauren

Demonstrated experience with MySQL.

Demonstrated experience with Node.js.

Demonstrated experience with Database Management.

Demonstrated experience with API Development.

Demonstrated experience with Web Development Platforms.

Troubleshot and resolved IT issues for customers across platforms.. Provided technical assistance to ensure seamless operations.. Documented and organized support queries for process improvement.

Delivered exceptional customer service while resolving technical problems.. Collaborated with team members to achieve high resolution rates.

Assisted users with technical challenges, providing step-by-step solutions.. Maintained customer satisfaction through professional communication.

Managed schedules, calls, and documents effectively.. Streamlined administrative operations for the team’s efficiency.

Delivered IT support, addressing customer queries promptly.. Ensured satisfaction by accurately diagnosing and resolving issues.