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Lauren
Contacto
Competencias
Demonstrated experience with MySQL.
Demonstrated experience with Node.js.
Demonstrated experience with Database Management.
Demonstrated experience with API Development.
Demonstrated experience with Web Development Platforms.
Educacion
Resumen
Professional profile
Experiencia
Tech Support Agent
Troubleshot and resolved IT issues for customers across platforms.. Provided technical assistance to ensure seamless operations.. Documented and organized support queries for process improvement.
Tech Support Agent
Delivered exceptional customer service while resolving technical problems.. Collaborated with team members to achieve high resolution rates.
Technical Support Agent
Assisted users with technical challenges, providing step-by-step solutions.. Maintained customer satisfaction through professional communication.
Administrative Assistant
Managed schedules, calls, and documents effectively.. Streamlined administrative operations for the team’s efficiency.
Technical Support Agent
Delivered IT support, addressing customer queries promptly.. Ensured satisfaction by accurately diagnosing and resolving issues.