Dedicated and detail-oriented individual with experience in inventory management, customer interactions, and youth program support. Adept at multitasking and ensuring quality service delivery in dynamic environments.
Proficient in managing schedules, records, and administrative tasks to ensure smooth office operations.
Skilled in delivering friendly, professional service, handling inquiries, and resolving issues effectively.
Experienced in stock receiving, labeling, storage, and reconciliation to maintain inventory accuracy.
Capable of accurately capturing and maintaining data records for various programs and inventories.
International Business Intelligence
Received, inspected, labelled, and stored incoming stock to maintain accurate inventory levels.. Performed daily and monthly stock counts, reconciled discrepancies, and updated system records.. Ensured products were correctly labelled, undamaged, and ready for dispatch or display.. Maintained accurate inventory documentation and reported shortages or surpluses to management.. Coordinated with suppliers, warehouse staff, and drivers to track orders and ensure timely deliveries.. Supported administrative functions including filing, stock reports, and system updates.. Maintained a safe, organised, and efficient storeroom environment.
Happy Island Waterworld
Processed customer purchases accurately using POS systems.. Handled cash, card, and voucher transactions and balanced tills daily.. Delivered professional and friendly customer service in a high-volume environment.. Assisted customers with queries, refunds, and service information.. Maintained cleanliness and organisation at checkout areas.. Monitored till stock levels and reported shortages.. Worked effectively as part of a team under pressure.
Umnotho for Empowerment
Assisted with planning, organising, and facilitating youth development programmes.. Captured participant information and maintained accurate attendance records.. Supported programme logistics, coordination, and administrative duties.. Communicated with youth participants, providing guidance and support.. Assisted with report preparation and general office administration.. Collaborated with team members to ensure smooth programme delivery.
National Certificate
Matric / Grade 12
Bachelor of Commerce
Bachelor of Arts
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Effective in managing appointments, deadlines, and prioritizing tasks to enhance productivity.
Ambience
Delivered professional front-desk service and created a welcoming client experience.. Managed appointment bookings, confirmations, cancellations, and rescheduling.. Handled high volumes of calls, WhatsApp enquiries, and emails professionally.. Provided accurate information on services, pricing, and promotions.. Processed payments (cash, card, EFT) and completed daily cash-ups.. Maintained client records, consent forms, and treatment documentation.. Supported retail sales through product recommendations and promotions.. Coordinated schedules with therapists and technicians to ensure smooth operations.
