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Lebohang
Sales & Marketing Specialist with 8+ years of customer and digital support
Contacto
Competencias
Provided support via inquiries, issue resolution, and maintaining customer records in various roles.
Handled updating and maintaining accurate customer, product, and sales data across CRM and internal systems.
Utilized SAP and Salesforce to update customer info, process orders, and support financial reconciliations.
Supported campaigns, content updates, and social media management using Mailchimp, WordPress, and Hootsuite.
Processed customer orders, invoices, and PO reviews, supporting invoicing and credit control tasks.
Educacion
Idiomas
Resumen
A dedicated professional with over 8 years of experience supporting sales, marketing, and administrative functions across diverse industries. Skilled in data management, customer relations, and digital marketing platforms, aiming to enhance operational efficiency and client engagement.
Logros Clave
- Streamlined customer data management at Oxford University Press, enhancing sales reporting accuracy.
- Managed product and customer information updates, ensuring compliance and data integrity for Givaudan.
- Supported digital marketing campaigns for Meridian Wine Merchants, increasing engagement via social media and email channels.
Experiencia
Sales Administrative Assistant
Provide customer service support by managing inquiries and updating customer information., Process orders, dispatch information, follow up on deliveries, and maintain accurate customer records., Maintain and update customer databases, ensuring data accuracy for reporting and forecasting., Manage...
Sales Support Administrator
Updated customer and product information in SAP and Salesforce, ensuring accuracy for pricing, catalogs, and policy data., Logged, investigated, and resolved customer issues related to orders, pricing discrepancies, and payment queries., Processed customer orders, quotations, and purchase requests...
Digital Marketing Support
Assisted customers and suppliers with queries, account information, and documentation requests., Supported credit control through processing supplier invoices, credit reconciliations, and updating account data., Maintained accurate product catalogues and price lists for digital and retail marketing...