Este es mi perfilContactar vía CazVidEste perfil está escrito en inglés
Leonardo
Content Creator and Customer Service Professional with Multilingual Skills
Contacto
Competencias
Develops multimedia content including photography, video reels, and social media materials for marketing and promotional use.
Provides bilingual customer service via telephone and email, resolving needs and requirements efficiently across multiple companies.
Supervises teams during photoshoots and post-production, ensuring workflow and project delivery standards are met.
Interprets and communicates fluently in English and Spanish in professional, educational, and tourist contexts.
Analyzes digital marketing strategies, manages social media platforms, and develops branding content for various projects.
Educación
Resumen
Experienced professional with a background in content creation, digital marketing, and bilingual customer support across diverse industries.
Logros Clave
- Managed diverse roles including customer support, content creation, and team supervision, demonstrating versatility.
- Created and edited multimedia content for social media and promotional purposes across multiple roles.
- Led coordination of photography projects, supervising teams and post-production processes to ensure timely delivery.
Experiencia
Bilingual Agent
Solve by telephone the needs and requirements of customers., Provide customer service and assist in the processes that the customer needs.
Community Manager
Content creator, digital marketing analysis and branding: product photography, video reels of production process and final products, weekly publications, customer contact, catalog construction and offers institution.
Bilingual Agent
Solve via telephone the needs and requirements of customers., Sell products to improve and satisfy the different situations presented.
English-Spanish Interpreter/Content Creator
Interpretation of English/Spanish during tour guides, and management of tourist plan in English language during visits., Creation of content for promotion of the establishment: photographs of tours, tourist visits, visitors and landscape, filming of short videos and reels, for the different social networks.
Content Creator
Content creator, digital marketing analysis and branding, presentation and sale of services (with product in equine photography magazine, network management and competition video filming).
Video editor
Editing of audiovisual content provided by brands for subsequent publication on social networks.
Bilingual Agent
Attend via telephone the needs and concerns of customers., Retention and customer service for consumers of the product.
Bilingual Agent
Respond and attend via email and telephone to the needs, questions, complaints or requirements of users of the LYFT platform in the United States and Canada.
Coordinator of the photography department
Assist and coordinate the photoshoot., Supervise the work team during the sessions and post-production., Organize the material and everything that corresponds to the post-production part for the final delivery of the product.
Teacher for the “Sanaque Sana” modality in Public Hospitals
Design and implement pedagogical actions with children and families in hospital care, make communicative pieces for educational agents and follow up the pedagogical processes of children., To know the pedagogical guidelines of Early Childhood Education with a focus on Comprehensive Early Childhood Care.
Content Editor
Organize and edit content provided by users in order to make the respective distribution to the actors., Handling of editing programs and equipment., Handling of video cameras.
Director of media and communications
Design and implementation of audiovisual strategies involving tools such as photography and video., Coordinate and supervise the work of interns in the area., Support in the production of advertising pieces.