Leonardo

Screener

Inbound and Outbound Calls, Help customers that want to buy, sell or rent properties, Acting as an intermediary between owners and prospective buyers or tenants, Represent clients’ interests, navigate negotiations, and manage documentation, Follow up with buyer, seller or tenant on their process until they were able to complete their services

Appointment Setter

Inbound and Outbound calls, Qualify leads and schedule meetings, Drive sales growth by managing calendars, Conducting outreach via phone or email

Helping homeowners set up appointments, Taking homeowners information and giving prices, date and time of arrival of handyman, Helping homeowners with issues regarding their projects

Collections Department

Help collection agency recover funds from past due or defaulted accounts, Reach out to customers that had their account on delinquent, Educate them on their past due dates and billing statement

Customer Service, Sales and Tech Support

Convincing subscribers from other TV companies to switch to Dish, Helped customers with their billing statements and processing payments, Technical support for customers issues

Customer Service, Sales and Tech Support

Follow ups on status on equipment, Help customers with any technical issues

Customer Service

Helping customers schedule appointments to apply for US VISAS, Managed student visas and US resident visas