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Leonardo
Data Analyst with 5 years of experience in finance and healthcare
Contacto
Competencias
Utilized statistical methods and software tools to analyze and interpret complex datasets.
Designed queries to extract and manipulate data from relational databases for reporting purposes.
Created visual dashboards using tools like Tableau to communicate findings to stakeholders.
Applied advanced Excel functions for data cleaning, analysis, and reporting.
Worked with cross-disciplinary teams to integrate data insights into business strategies.
Educacion
Resumen
Experienced Data Analyst skilled in generating actionable insights through data analysis, visualization, and database management.
Logros Clave
- Developed and maintained dashboards for financial reporting, enhancing decision-making efficiency
- Led a project to automate data collection processes, reducing manual effort by 30%
- Collaborated with cross-functional teams to deliver accurate data insights for strategic initiatives
Experiencia
Customer specialist
Assisted customers with questions, orders, returns, and issues related to products or services., Provided friendly, helpful support to ensure a smooth and positive experience for every caller.
Technical Support specialist
Offered chat and remote support to users of Windows and Office, helping them resolve technical problems through troubleshooting., Took specialized training to strengthen knowledge of Microsoft home and personal products.
Logistic Coordinator
Handled billing tasks by preparing and sending invoices, verifying payment details, and ensuring accurate financial records., Worked closely with clients and internal teams to resolve billing issues and ensure timely payments.