Customer service specialist with expertise in bilingual environments, healthcare interpretation, and administrative support, committed to effective communication and team collaboration.
Handled customer inquiries and issues across multiple sectors including retail, e-commerce, and health insurance.
Provided interpretation services for medical brigades, bridging communication gaps in healthcare settings.
Completed courses in office automation and computerized accounting, supporting administrative functions.
Collaborated effectively within diverse teams, demonstrating responsibility and creativity.
3 CIRCLE CHURCH
Interpreter for medical brigades of missionary groups from Alabama, USA
LIMITED SOLIDARITY ALTERNATIVE MIXED COOPERATIVE (ACRONYM IN SPANISH COMASOL)
Accounting secretary during my high school professional practice
STARTEK INC.
Part of the line of business “Walmart” in the customer service area for the departments Walmart E -commerce, Grocery and Customer Relations Corporate.
IBEX
Part of the line of business “Amazon” in the area of customer service for Amazon.com (USA) and Amazon.com.mx (Mexico) Spanish and English-speaking customers.
DEGREE IN PSYCHOLOGY
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Part of the line of business “Humana” this is a health insurance company for senior US citizens. Inbound Spanish and English calls about pharmacy and medical claims, also handling calls with providers due to being part of Tier 3 out of the 4 tiers the company has.
